Marketing Analytics · Lehigh University · Class of 2026

Gianni
Hrousis

Business Analytics graduate with hands-on experience building a franchise operation from the ground up — from coordinating a $5M SBA loan to designing the analytical infrastructure and pricing models that drive a $1.5M-revenue business.

Python R SQL MySQL AWS RDS Tableau Power BI Bloomberg Terminal CLV Modeling Regression Analysis Financial Modeling
View Projects GitHub ↗
01

Projects

Live Analysis · In Progress

K9 Resorts Customer Lifetime Value Analysis

End-to-end CLV analysis on 3 years of real operational data from a pet daycare and boarding facility. Built a MySQL database on AWS RDS from a 2.4GB Gingr backup, then modeled customer segments, cohort retention, and revenue drivers across boarding, daycare, and grooming service lines.

MySQL AWS RDS Python Pandas Seaborn RFM Segmentation Cohort Analysis
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3 yrs Transaction History
2.4 GB Raw Database
4,981 Unique Animals
AWS Cloud Infrastructure

MKT 326 · Assignment 1

Social Listening & Sentiment Analysis

Analyzed Sephora product reviews using VADER sentiment scoring, word clouds, POS tagging, and statistical hypothesis testing to compare L'Occitane vs La Mer brand perception.

R VADER tidytext ggplot2 SQL t-tests
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MKT 326 · Assignment 2

Predicting Buying Decisions

Built linear and logistic regression models on 50,000 Florence Books customers to predict online book club subscriptions. Profiled top and bottom deciles for targeted email campaign design.

R Logistic Regression Linear Regression SQL RFM
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MKT 326 · Assignment 3

Netflix CLV Modeling

Modeled customer lifetime value for Netflix's 52.77M US subscribers, quantifying the revenue impact of original series viewership on retention and justifying content investment decisions.

R CLV Modeling Attrition Analysis Discount Rate
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Analytics Project

EV Infrastructure Market Analysis

Cleansed and analyzed a 250,000-row dataset of EV charging station data, vehicle registration records, and demographic data. Built an end-to-end pipeline delivering executive-ready market entry recommendations.

Python Pandas NumPy SQL

Analytics Project

G20 FX Trading Portfolio Simulation

Managed a simulated multi-currency trading portfolio across G20 economies, applying macroeconomic analysis and quantitative risk assessment to inform position sizing and execution decisions.

Bloomberg Terminal Excel Macro Analysis Risk Modeling
02

Experience

K9 Resorts Luxury Pet Hotel

Manager

Feb 2023 — Present

  • Joined prior to launch and helped build the business end-to-end: coordinated the $5M SBA loan approval process, contributed to facility construction, and established the operational and financial infrastructure for a location now generating $1.5M in annual revenue.
  • Designed and built all reporting and tracking systems from scratch, including a CLV model, financial dashboards covering budget variances and cash positioning, and operational KPIs across 400,000+ data points used in weekly executive decision-making.
  • Made strategic decisions on pricing structures and operational workflows; conducted quantitative expenditure analysis that identified cost inefficiencies and drove an 8% reduction in costs and 9% improvement in profit margins.
  • Analyzed retention data across 1,200+ client accounts to diagnose churn drivers; designed and implemented targeted service improvements that increased client retention by 30%.
  • Managed all people operations for a 25-member staff: led team meetings, conducted performance evaluations, managed payroll, and made hiring and termination decisions.

D'Huy Engineering

Project Management Intern

Jul 2021 — Aug 2021

  • Supported project reconciliation across multi-stakeholder engineering engagements; maintained accurate records of milestones, deliverables, and expenditures.
  • Designed a commercial HVAC system using AutoCAD, coordinating cross-functional requirements and ensuring code compliance.
03

About

I'm a Business Analytics major at Lehigh University graduating May 2026, with a focus on marketing analytics, predictive modeling, and data-driven strategy. My work sits at the intersection of quantitative methods and real business decision-making.

At K9 Resorts, I joined prior to launch and helped build the business end-to-end — coordinating the $5M SBA loan approval process, contributing to facility construction, and establishing the operational and financial infrastructure for a location now generating $1.5M in annual revenue. I built all reporting systems from scratch, including a CLV model, financial dashboards, and operational KPIs across 400,000+ data points used in weekly executive decisions.

I analyzed retention data across 1,200+ client accounts to diagnose churn drivers and implemented targeted service improvements that increased client retention by 30%. I also conducted quantitative expenditure analysis that drove an 8% cost reduction and 9% improvement in profit margins.

LinkedIn ↗

Technical Skills

Python (Pandas, NumPy)
R / RMarkdown
SQL / MySQL
AWS RDS
Tableau
Power BI
Excel (Advanced)
Bloomberg Terminal
CLV Modeling
Regression Analysis
Financial Modeling
C / C++

MKT 326 · Marketing Analytics

  • 01
    Social Listening & Sentiment Analysis
    VADER, Word Clouds, POS Tagging, t-tests
    Complete
  • 02
    Predicting Buying Decisions
    Logistic Regression, RFM Profiling
    Complete
  • 03
    Customer Lifetime Value · Netflix
    CLV Modeling, Attrition, Discount Rate
    Complete
  • 04
    Promoting Digital Presence
    TBD
    Pending
04

Contact

LinkedIn
linkedin.com/in/gianni-hrousis
GitHub
github.com/g-hrousis
Email
Gianni.Hrousis@gmail.com